Technical Account Manager 2 - São Paulo
Core
Trusted advisor to strategic enterprise customers, accelerating adoption of the Datadog observability platform and ensuring long-term success.
Role type
Mid-level Technical Account Manager (IC)
Builds
Customer success and platform adoption for enterprise accounts
Domain
Cloud Observability & DevOps
Deliverable
client delivery
Required skills
Cloud platform expertise (AWS/Azure/GCP), Infrastructure monitoring, Scripting/automation (Python/Bash/Terraform), CI/CD pipelines, Containerization (Kubernetes/Docker), Executive communication
Preferred skills
Prior experience with Datadog or similar cloud monitoring tools
Technologies
Datadog, AWS, Azure, GCP, Python, Bash, Terraform, Jenkins, GitLab, Docker, Kubernetes
Responsibilities
Act as technical advisor to 3 primary enterprise accounts, Lead enablement and adoption sessions, Analyze IT Operations environments to recommend improvements, Deliver technical business reviews and health checks, Escalate product issues and advocate for customer needs, Create executive-level summaries tying platform usage to business outcomes
Seniority
Mid-level, hands-on IC
