Salesforce Business Systems Administrator
Core
Lead strategy, planning, implementation, and optimization of Salesforce (Sales Cloud and Service Cloud) systems and interconnected go-to-market platforms.
Role type
Senior Salesforce Business Systems Administrator
Builds
Enterprise revenue systems, CRM configurations, and integrated go-to-market workflows
Domain
SaaS / Enterprise Revenue Operations / CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Administration, Sales Cloud, Service Cloud, system integrations, business process optimization, product ownership, system lifecycle management, data flow management, configuration standards enforcement, project planning
Preferred skills
Salesforce Certification, ERP/HRIS systems knowledge, Sales or Business Operations experience, business process mapping, risk management
Technologies
Salesforce, Sales Cloud, Service Cloud, middleware technologies
Responsibilities
Execute complex Salesforce configuration and declarative development; interrogate business processes to uncover root challenges; manage integration and data flow between Salesforce and marketing/sales enablement systems; act as product owner defining roadmaps and managing system lifecycle; collaborate with business leaders to align system strategies with goals; create and maintain comprehensive documentation of system data flows and configurations.
Seniority
Senior, hands-on IC