Senior Project Manager - Software Implementation
Core
Lead end-to-end execution of strategic and complex customer implementations for a Decision Intelligence Platform, ensuring delivery on time, within scope, and on budget while maximizing customer satisfaction.
Role type
Senior Project Manager (Software Implementation)
Builds
Customer implementations of a global supply chain AI platform (Movement)
Domain
Supply chain logistics technology / SaaS
Deliverable
production ML models | product features
Required skills
Project lifecycle management, risk management, budget management, stakeholder management, cross-functional coordination, project planning, Go-live execution, Hypercare management
Preferred skills
Experience with TMS/ERP systems, German/French/Spanish/Italian language proficiency
Technologies
Jira, Confluence, Rocketlane, Zendesk
Responsibilities
Own and drive the full project lifecycle from post-sale handover through Go-Live and Hypercare; Develop and manage detailed project plans, timelines, and milestones; Lead project governance, status tracking, and reporting; Manage project risks, issues, and dependencies; Own budget and scope management; Act as the primary point of contact for customers on project delivery; Coordinate cross-functional teams including Solutions Architects and Engineering; Facilitate key project ceremonies including kick-offs, status meetings, and steering committees; Support testing phases (System Testing & UAT) and drive Go-Live planning and execution; Oversee Hypercare phase to ensure smooth transition to Customer Success.
Seniority
Senior, hands-on IC