Technical Research Analyst
Core
Research third-party software and tools, coordinate intake requests, and support IT infrastructure decisions for game development teams.
Role type
Technical Research Analyst (IT Systems)
Builds
IT systems infrastructure and tooling for game development
Domain
Gaming / IT Systems Engineering
Deliverable
dashboards & analysis
Required skills
Research skills, organizational skills, tool intake research, risk escalation, status reporting, written communication, verbal communication
Preferred skills
Ticketing tools experience, IT concepts familiarity, SaaS tool exposure
Technologies
ServiceNow
Responsibilities
Research requested third party software and provide concise summaries; Coordinate intake for software and emerging technology tool requests; Partner with cross-functional teams to understand business needs and track requests; Support recurring review meetings by reporting on research and documenting decisions; Maintain vendor communications to align product features with expectations; Identify red flags such as unmaintained codebases or security risks
Seniority
Individual Contributor