Analista de Atendimento Ativo (foco em Recuperação de Terminais) - Rio de Janeiro/RJ
On-site
Core
Active customer service role focused on recovering inactive payment terminals (POS machines) via phone and multiple channels to reduce company losses and improve logistics efficiency.
Role type
Active recovery analyst (customer service)
Builds
Payment terminal recovery operations for a fintech company
Domain
Fintech / Payments / Logistics
Deliverable
client delivery
Required skills
Active customer service, oral and written communication, goal-oriented performance, adaptability
Preferred skills
Excel (intermediate), analytical skills, prior experience meeting targets
Responsibilities
Contact inactive customers to recover payment terminals, open service orders for collection teams, cancel customer registrations
Seniority
Entry to Mid-level
