Senior Product Manager – Rural Health Managed Services
Core
Lead operational strategy and delivery for InterSystems Rural Health Managed Services solutions, ensuring healthcare SaaS offerings are secure, scalable, compliant, and ready to support customers in regulated environments.
Role type
Senior Product Manager (Healthcare Managed Services Operations)
Builds
Enterprise healthcare platforms and managed service capabilities for Rural Health Clinics, Critical Access Hospitals, and Federally Qualified Health Centers.
Domain
Healthcare Technology / Managed Services / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Product Management, SaaS Operations, Healthcare Technology, Service Delivery, Cloud Platforms, DevOps, Automation, Observability, ITIL, ITSM, SRE, Regulatory Compliance, CMS Programs, Medicare, Medicaid, RHCs, CAHs, FQHCs
Preferred skills
Healthcare interoperability, HL7, FHIR, TEFCA, USCDI, Agile, Jira, Azure DevOps, Operational telemetry, AI-driven operations, Cloud observability, CSPO, SAFe, ITIL, PMP, AWS, Azure, GCP
Technologies
Cloud platforms, DevOps tools, Automation frameworks, Observability platforms, Jira, Azure DevOps, HL7, FHIR, TEFCA, USCDI
Responsibilities
Lead operational roadmap for Rural Health Managed Services; Partner with Engineering to ensure operational readiness; Prioritize initiatives for onboarding, deployment automation, and service reliability; Define operational readiness standards and acceptance criteria; Translate regulatory requirements into operational processes; Monitor SLOs and drive continuous improvement in service delivery.
Seniority
Senior, hands-on IC