Pre-Sales Support Engineer
Core
Bridge between R&D and external business engagements, translating embodied AI and robotics innovations into real-world applications through technical demonstrations, solution validation, and deployment support.
Role type
Pre-Sales Support Engineer (Hardware/Robotics)
Builds
EAI and robotics demonstration units, corporate showrooms, and exhibition booths
Domain
Embodied AI, Robotics, Autonomous Driving
Deliverable
product features
Required skills
Hardware procurement and sourcing, System deployment and setup, Demo equipment maintenance, Software flashing and lifecycle management, Demo script design and execution, Client reception and technical collaboration
Preferred skills
ROS/ROS2 knowledge, Python, High-profile exhibition booth management, Bilingual English and Mandarin
Technologies
Linux/Ubuntu, Command-line tools, ROS/ROS2, Python
Responsibilities
Identify, source, and procure hardware/sensors for demonstration setups; Deploy and set up demonstration units, showrooms, and exhibition booths; Maintain and calibrate deployed demonstration hardware; Manage software lifecycle including flashing and firmware upgrades; Design and execute user-centric demonstration scenarios; Partner with sales teams to host client visits and VIP tours; Collect and synthesize feedback from visitors for R&D teams
