Director, Digital Merchandising and Marketplace
Core
Define and lead enterprise strategy for PetSmart's digital storefront and promotional events to drive awareness, conversion, and loyalty.
Role type
Director, Digital Merchandising and Marketplace
Builds
Web and mobile storefront experiences, promotional campaigns, and enterprise commercialization programs
Domain
Retail / Ecommerce
Deliverable
product features
Required skills
Enterprise merchandising strategy, digital commercialization planning, cross-functional leadership, customer journey optimization, data-driven decision making, executive stakeholder influence, organizational development
Preferred skills
MBA, experience in large omnichannel retailers
Technologies
None explicitly stated
Responsibilities
Define long-term vision for digital storefront across web and mobile; Own merchandising strategy for high-impact experiences like homepage and seasonal campaigns; Lead digital commercialization for sitewide sales and holiday events; Establish operating models and governance for promotional execution; Drive business performance through analytics and experimentation; Lead and develop a high-performing organization of merchandising leaders
Seniority
Director, strategic leadership with team management
