Head of User Risk Strategy
Core
Define and evolve Stripe's User Risk/Supportability strategy to determine who can use the platform, balancing risk exposure with user experience and regulatory standing.
Role type
Manager of Managers (M2) Head of User Risk Strategy
Builds
Stripe's global Terms of Service standards, supportability frameworks, and enforcement systems for the financial infrastructure platform.
Domain
Fintech / Payments / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Risk strategy, policy and compliance frameworks, people management (managing managers), cross-functional leadership, data-driven decision making, regulatory knowledge, strategic planning, stakeholder management, team building, executive communication
Preferred skills
Card network rules experience, trust and safety systems familiarity, high-growth tech company risk management
Technologies
AI-powered tooling, automation systems, detection and enforcement tooling
Responsibilities
Own long-term vision and strategy for User Risk/Supportability; define risk/reward frameworks for new industry and product enablement; set global Terms of Service standards; lead strategy for new industry enablement and Large User Advisory; drive Platform Risk Strategy for complex users; provide strategic direction to Enforcement & Monitoring team; lead and develop a team of risk strategists and analysts; act as senior Risk Strategy voice in cross-functional forums.
Seniority
Senior, Manager of Managers (M2)