Resilience Engeenier - Manager
Core
Strengthen resilience and continuity of technological applications and services by analyzing technical designs, evaluating against resilience standards, and coordinating gap resolution with technical teams.
Role type
Manager, Resilience Engineering
Builds
Resilient IT services and disaster recovery capabilities
Domain
Information Technology / Business Continuity
Required skills
ServiceNow (BCM module), Disaster Recovery methodologies, Cloud platforms, IT infrastructure, Business strategy alignment, Ambiguity management, Stakeholder communication, Advanced English
Preferred skills
Information security, High availability design, Root Cause Analysis (RCA), IT Service Continuity Management (ITSCM), Automation
Technologies
ServiceNow, Cloud platforms, Disaster Recovery tools
Responsibilities
Evaluate IT applications/services against resilience architecture patterns; Identify resilience gaps and define remediation actions; Collaborate on IT Service Continuity Management (ITSCM) processes including Business Impact Analysis; Administer and support Disaster Recovery (DR) and Resilience Assessment tools; Participate in incident reviews and Root Cause Analysis (RCA); Develop training materials for application owners; Communicate risks and remediation plans to business and technology leaders.
Seniority
Manager, hands-on leadership