Business Analyst
Core
Bridge between business stakeholders and technical delivery teams to enable automation, AI, and technology solutions across wholesale, retail, and CPaaS businesses.
Role type
Senior Business Analyst (Process Improvement & Automation)
Builds
Automation and AI-enabled technology solutions for Uniti Group's digital infrastructure services
Domain
Telecommunications / Digital Infrastructure
Required skills
Business process mapping (BPMN), Requirements elicitation, User story writing, Data analysis (SQL, Power BI), Agile delivery, Stakeholder management, Documentation (Confluence, Jira)
Preferred skills
Automation technology understanding, AI application knowledge, Lean/Six Sigma concepts, Data governance
Technologies
SQL, Power BI, Excel, Confluence, Jira, Visio
Responsibilities
Elicit and document business requirements via workshops and interviews; Translate needs into functional specifications and acceptance criteria; Map current and future state processes; Identify automation and process improvement opportunities; Partner with technical teams on feasibility; Facilitate communication between business and tech teams; Analyze operational data for decision support.
Seniority
Mid-Senior, hands-on IC
