Store Manager - QVB/QVB LG
Core
Lead day-to-day operations, commercial performance, and team culture across two Koko Black chocolate stores in Sydney's Queen Victoria Building.
Role type
Senior retail store manager (multi-site)
Builds
Premium chocolate retail experiences and high-performing teams
Domain
Retail / Hospitality
Deliverable
product features
Required skills
Multi-site retail leadership, team coaching and development, commercial acumen (sales, budgets, labour), inventory and stock management, rostering, visual merchandising, customer experience management, problem-solving
Preferred skills
Premium retail or hospitality experience, high-volume customer-focused environment experience
Responsibilities
Lead and inspire teams across two locations, coach and develop staff, drive sales targets and KPIs, oversee store operations and compliance, maintain visual standards and cleanliness, deliver exceptional customer experiences
Seniority
Senior, hands-on IC