Trade Flow Support - Trading Infrastructure Support Lead
Core
Lead a global team of trading infrastructure support specialists to ensure high availability of mission-critical systems and platform services across APAC, EMEA, and AMER regions.
Role type
Senior IC trading infrastructure support lead (team management)
Builds
Automation, self-service tools, and runbooks for global support operations
Domain
Financial services trading infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Unix administration, CI/CD practices, team leadership, infrastructure automation, networking fundamentals, outage recovery
Preferred skills
Storage protocols (NFS, GPFS), ITIL knowledge
Technologies
RHEL, CentOS, OEL, Chef, Puppet, Ansible, tcpdump, PTP, NTP
Responsibilities
Manage 24x5 global support schedule and weekend on-call rotation, define policies and processes to meet SLAs, collaborate on automation and self-service tool development, lead major outage recovery efforts, coordinate technical efforts across the global support team
Seniority
Senior, hands-on IC with team management