Operation Excellence Manager, Monetization Strategy & Operations - GBS
Core
Drive operational excellence and process optimization for TikTok's global advertising sales operations, transitioning from manual execution to a standardized, data-driven model.
Role type
Senior IC operations excellence manager (monetization strategy)
Builds
Standardized operating models, automated workflows, and scalable governance frameworks for sales operations
Domain
Digital advertising / Monetization strategy / Sales operations
Required skills
Process optimization, root cause analysis, SOP standardization, stakeholder influence, data storytelling, system requirements translation, cross-functional collaboration
Preferred skills
Media/digital advertising experience, business intelligence, revenue strategy/operations, CRM platforms (SalesForce), Order Management Systems, Ads Platforms (Google Ads, Facebook)
Technologies
Microsoft Office, Google Suite, Excel, Google Sheets, SalesForce, Operative, FatTail, Prisma, Google Ads Manager, Facebook Ads
Responsibilities
Manage daily sales operations including account management, Book of Business transfers, sales performance, and incentive operations; Identify process inefficiencies and drive SOP standardization; Partner with Product teams to translate business needs into system requirements; Monitor operational metrics and develop training materials
Seniority
Mid-level, hands-on IC
