Lead Implementation Manager
Core
Lead implementation manager for an AI operating system serving insurance agencies and brokerages in North America.
Role type
Senior IC implementation manager (SaaS/Insurtech)
Builds
AI-driven insurance workflows and deployment pipelines for brokerage/agency partners
Domain
Insurtech / Property & Casualty Insurance
Deliverable
production ML models | product features
Required skills
Enterprise SaaS implementation lifecycle management, cross-functional project management, stakeholder alignment, data connectivity configuration, QA and testing of AI outputs, change management, training and enablement, consulting skills, strategic mindset
Preferred skills
Background in AMS systems (Applied Epic, Vertafore AMS360), experience with InsureTech solutions
Technologies
AI operating system, data extraction pipelines, project management tools
Responsibilities
Own implementation lifecycle from pre-sale to go-live, build project plans and align technical/business requirements, collaborate with customer IT to define scope and data needs, conduct QA and validate AI-generated outputs, build repeatable implementation playbooks and training assets, manage risks and timelines across stakeholders, visit customers onsite for configuration and adoption, document solution designs, partner with Product/Engineering to improve time-to-value
Seniority
Senior, hands-on IC