商家举报中心AI产品经理 - 抖音电商
Core
Design and build the merchant complaint center for Douyin E-commerce, enabling merchants to report issues like negative reviews and malicious refunds via a unified feedback and rights protection portal.
Role type
Senior B2D Product Manager (AI & Governance)
Builds
AI-driven complaint handling workflows and merchant rights protection features
Domain
E-commerce platform governance and AI product development
Deliverable
product features
Required skills
B2B product planning, complex business scenario analysis, large language model (LLM) application, AI model evaluation, cross-functional project leadership
Preferred skills
Experience in platform or strategy products, deep understanding of merchant operations
Technologies
Large language models (LLMs), AI evaluation frameworks
Responsibilities
Define product roadmap for the merchant complaint center, design AI solutions to replace traditional forms, establish AI effect evaluation mechanisms, translate complex governance rules into executable product solutions, drive cross-team collaboration for project delivery