Governance & Knowledge Manager
Core
Architect organizational governance, documentation standards, SOPs, and knowledge management to ensure operational consistency and compliance across a scaling division.
Role type
Senior IC governance and knowledge management specialist
Builds
Division-wide governance frameworks, SOP libraries, policy structures, and knowledge repositories
Domain
Business operations / Organizational governance / Process design
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> dashboards & analysis (governance frameworks, SOPs, playbooks)
Required skills
Governance framework design, SOP development and version control, Enterprise knowledge management platforms, Process design, Analytical thinking, Large-scale organization management
Preferred skills
Managed services experience, Manufacturing experience, Technical services experience, Lean Six Sigma, ITIL, ISO 9001, PMP
Technologies
SharePoint, Microsoft Teams
Responsibilities
Develop and maintain Division-wide governance frameworks, Manage SOP version control and distribution, Govern SharePoint and document management structures, Develop operational playbooks for mobilization and program execution, Translate contractual requirements into executable operational standards
Seniority
Senior, hands-on IC