运维专家(现场IT运维方向) - DCS
Core
Manage on-site IT operations teams and infrastructure within data centers to ensure high availability and stability for ByteDance's global products.
Role type
Senior IC Site Operations Manager
Builds
On-site IT operations workflows, automation platforms, and service delivery for data centers
Domain
Data Center Operations / IT Infrastructure
Required skills
Team management, shift scheduling, server hardware architecture, automation scripting (Shell/Python), SOP development, risk management, SLA monitoring, data analysis
Preferred skills
Experience with ARM/x86 architectures, knowledge of Colo operators, English proficiency
Technologies
Shell, Python, x86, ARM
Responsibilities
Manage on-site IT staff including scheduling, training, and performance optimization; Collaborate with cluster managers to optimize team structure and reduce overtime; Participate in IT operations platform development and provide feedback for automation improvements; Respond to on-site service requests and emergency incidents; Maintain relationships with Colo operators and IT service providers to ensure service quality
Seniority
Senior, hands-on IC with team leadership