在线服务解决方案 - IT
Core
Design and optimize enterprise IT infrastructure, develop commercial solutions for business lines, and build AI-driven online service platforms to enhance operational efficiency and user satisfaction.
Role type
Senior IC IT Solutions Engineer (AI & Online Services)
Builds
Enterprise-grade online service platforms, AI-powered IT tools, and automated service delivery systems
Domain
Enterprise IT Services, Artificial Intelligence, Online Operations
Deliverable
production ML models | product features
Required skills
IT infrastructure design, AI application development, project implementation, cross-functional collaboration, product thinking, data analysis
Preferred skills
ITIL framework expertise, internal IT team management experience, large model application in enterprise scenarios, industry foresight
Technologies
AI/LLM, ITIL, Big Data
Responsibilities
Manage technical on-call operations for outsourced services, design and deliver online service solutions, conduct project requirements analysis and implementation, plan and design the OSC online service system, establish communication channels and document differentiated service solutions
Seniority
Senior, hands-on IC