TikTok Shop - Governance Strategy Operations Manager
Core
Drive governance initiatives and project delivery for TikTok Shop's Thailand market, ensuring platform safety and regulatory compliance for merchants and creators.
Role type
Senior IC governance strategy operations manager
Builds
Thailand-specific governance frameworks, operational workflows, and compliance processes
Domain
E-Commerce / Marketplace Governance
Required skills
project management, risk governance, compliance operations, data analytics, stakeholder alignment, change management, regulatory translation, feedback loop design, cross-functional collaboration
Preferred skills
Computer Science or Data Science background, AI tool proficiency, marketplace governance experience, Trust & Safety experience, workflow optimization at scale
Technologies
AI tools, reporting tools, existing datasets
Responsibilities
Own and drive governance initiatives for the Thailand market from scoping through rollout; Translate Thailand business priorities into tangible on-the-ground governance projects; Lead end-to-end project management across planning, milestone tracking, risk management, rollout readiness, and post-launch follow-up; Execute product compliance and risk governance processes in Thailand; Monitor key governance metrics for the Thailand market using existing datasets and reporting tools; Design and implement data-driven policies and operational workflows in collaboration with XFN team