TikTok Shop - Middle Mile Dispatch Manager (Night Shift)
Core
Real-time execution, monitoring, and coordination of linehaul transportation movements across a fulfillment network to ensure scheduled and ad-hoc loads are dispatched, tracked, and completed.
Role type
Middle Mile Linehaul Dispatcher
Builds
Linehaul transportation network flow and service level commitments
Domain
Logistics / Transportation
Required skills
Transportation dispatch, linehaul operations, TMS/TMC platforms, real-time load tracking, exception management, carrier coordination, yard management, shift handoffs, process adherence
Preferred skills
E-commerce linehaul networks, appointment-based warehouse operations, transportation KPIs, operational metrics, exception reporting
Responsibilities
Dispatch scheduled and ad-hoc linehaul movements (FTL, multi-stop, shuttle, recovery); Monitor active loads and resolve execution issues (late departures, missed appointments, equipment failures); Coordinate with carriers, drivers, yards, and hubs; Manage pickup/delivery appointments and wave-based dispatch; Maintain accurate load status and perform structured shift handoffs; Execute contingency and recovery actions.
Seniority
Individual Contributor, operational execution
