智能用户策略产品经理（AI Agent方向） - 抖音电商
Core
Design and iterate AI customer service products for Douyin E-commerce, focusing on consultation, pre/post-sales, and complaint scenarios to enable intelligent Agents.
Role type
AI Product Manager (Customer Service Agent)
Builds
Intelligent customer service Agents for Douyin E-commerce
Domain
E-commerce + AI
Deliverable
production ML models
Required skills
AI Agent architecture, RAG, Prompt Engineering, Tool Calling, Agent Loop, product design, data analysis
Preferred skills
Large model application experience, intelligent assistant project experience
Technologies
RAG, Prompt Engineering, Agent Harness, Tool Calling, Agent Loop
Responsibilities
Design and optimize business scenarios for user question understanding, solution retrieval, Agent decision-making, tool invocation, and interaction; Establish optimization loops via case analysis, evaluation, and A/B testing; Collaborate with algorithm and engineering teams to scale AI capabilities.
