资源运营管理（商务方向/云通信） - AI算力基础设施
Core
Manage the full lifecycle of SMS business suppliers to ensure stable, high-quality, and efficient cloud communication resource supply for ByteDance products.
Role type
Senior Resource Operations Manager (Cloud Communication)
Builds
SMS communication channels and services for internal products like Douyin, Toutiao, and Feishu.
Domain
Telecom industry + Cloud infrastructure
Required skills
Supplier lifecycle management, SMS business operations, Vendor assessment & performance management, Cross-functional project coordination, Data analysis for cost/delivery optimization, Compliance & risk management
Preferred skills
Experience with cloud providers or telecom operators, Building supplier management systems from scratch, SMS regulatory compliance knowledge
Technologies
SMS gateways, API integration, High-concurrency verification systems
Responsibilities
Manage supplier onboarding, due diligence, grading, and performance reviews; Coordinate cross-functional teams to resolve quality, delivery, and compliance issues; Oversee channel integration, testing, and fault resolution; Drive security compliance governance and risk mitigation; Optimize resource delivery quality metrics like success rates and latency.
