Client Solutions Manager - Industry Operations (Commerce) - New York
Core
Strategic solutions partner for key advertisers and agencies, translating business objectives into effective advertising and commerce strategies on TikTok.
Role type
Senior client solutions manager (advertising & commerce)
Builds
TikTok advertising and commerce solutions (including TikTok Shop) for key advertisers
Domain
Digital advertising, e-commerce, retail, CPG
Required skills
media management, campaign optimization, data analysis, client relationship management, strategic consulting, business review facilitation
Preferred skills
e-commerce/retail/CPG industry experience, social/programmatic advertising expertise, SQL/data visualization, conversion tracking (Pixels/SDKs/MMPs), AI tool fluency
Technologies
TikTok Shop, Pixels, SDKs, MMPs, SQL
Responsibilities
Drive hands-on campaign optimization across media planning, targeting, bidding, creative, and budget allocation; Analyze campaign performance and translate data into actionable business recommendations; Lead business reviews, workshops, and client education to strengthen solution adoption; Partner with cross-functional teams to solve client challenges and drive incremental revenue.
Seniority
Senior, hands-on IC