E-Commerce Safety Communications Manager
Core
Develop and execute global communications campaigns to build brand trust and highlight safety commitments for TikTok Shop's e-commerce platform.
Role type
Senior communications manager (Trust & Safety)
Builds
Global communications campaigns, media pitches, launch materials, and crisis response narratives
Domain
E-commerce / Social Commerce / Trust & Safety
Deliverable
product features
Required skills
Global campaign strategy, media relations, crisis communications, technical issue simplification, cross-functional collaboration
Preferred skills
E-commerce platform campaign leadership, global market adaptation, reputation risk analysis
Technologies
None stated
Responsibilities
Develop global campaign strategy for safety storytelling; Create blog posts, media pitches, and launch materials; Act as primary media contact for safety issues; Provide communications guidance to cross-functional teams; Support press office in managing regulatory and policy-related inquiries
Seniority
Senior, hands-on IC
