Engineering Business Operations Manager II, EBOS
Core
Partner with Engineering teams across EMEA to drive operational support, planning processes, and performance tracking for Box's Intelligent Content Management platform.
Role type
Engineering Business Operations Manager
Builds
Operational workflows, planning cycles, and performance dashboards for engineering teams
Domain
Enterprise AI and Content Management
Deliverable
dashboards & analysis
Required skills
Operational process ownership, OKR tracking, KPI measurement, data analysis, workflow design, strategic reporting, cross-functional collaboration
Preferred skills
Engineering or Technical Operations experience, familiarity with software development lifecycles, proficiency with data tools (Excel, Tableau, JIRA), experience supporting international teams
Technologies
Excel, Tableau, JIRA
Responsibilities
Guide Engineering teams through Annual Planning, Quarterly Planning, QBRs, and monthly Operational Reviews; Drive and maintain OKR tracking and KPI measurement; Partner with Engineering leadership on production support and SLA management; Compile and analyze data to identify operational bottlenecks; Create and deliver presentations for leadership reviews; Collaborate on planning alignment and resource allocation
Seniority
Mid-Senior, hands-on IC