IT Generalist (H/F)
Core
Manage the operational lifecycle of the IT and telephony fleet, including inventory, assignment, renewal, and user support to ensure service availability and optimization.
Role type
IT Operations Generalist
Builds
IT and telephony services for internal users
Domain
IT Operations / Telecommunications
Required skills
IT Asset Management, Telecommunications Management, Data Reporting and Analysis, Microsoft 365, ITIL Processes
Preferred skills
Organization, Rigor, Service Orientation, Communication, Coordination
Responsibilities
Manage IT asset inventory, assignment, and renewal; Manage telephony lines, plans, roaming, and portability; Prepare and follow up on IT equipment and service orders; Coordinate IT needs for employee onboarding and offboarding; Create reports and dashboards; Participate in continuous improvement and IT transformation projects; Provide user support and guidance.