商家达人服务品质管理Leader(AI智能方向)-抖音电商
Core
Build and iterate a full-link quality inspection rule system and quality control framework for Douyin e-commerce merchant/influencer services, utilizing data analysis to identify root causes and drive process improvements.
Role type
Senior Quality Assurance Leader (AI/Intelligent direction)
Builds
Quality inspection rules, quality control systems, and risk warning mechanisms for Douyin e-commerce services.
Domain
E-commerce / AI-driven Quality Assurance
Deliverable
production ML models
Required skills
Quality inspection rule design, data analysis, root cause analysis, cross-functional collaboration, risk management, process optimization
Preferred skills
Customer service team management, business scenario understanding, proactive risk identification
Technologies
Data analysis tools
Responsibilities
Design and optimize quality inspection rules and standards; Analyze inspection data to identify high-frequency service issues; Drive closed-loop remediation for non-compliant teams; Proactively identify business risks and implement preventive measures.
