TikTok Shop - Product Operations Manager, Seller Business Tools
Core
Own product operations for TikTok Shop merchant-side growth tool modules, including go-to-market execution and growth of key feature adoption for promotion, CRM, and store design tools.
Role type
Product Operations Manager
Builds
Merchant-facing growth tools (promotion, CRM, storefront customization) for US e-commerce sellers
Domain
E-commerce / Seller Business Tools
Deliverable
product features
Required skills
Product operations, data analysis, market research, cross-functional collaboration, operational strategy, merchant enablement
Preferred skills
Cross-border e-commerce experience, content e-commerce experience, SQL, Excel, AI tools
Technologies
SQL, Excel, AI tools
Responsibilities
Execute go-to-market strategies for merchant growth tools; analyze merchant feedback to identify product issues and opportunities; develop operational strategies based on US market insights; partner with industry teams to build vertical-specific solutions; build and improve education and enablement systems for merchant tools.