TikTok Shop - Product Operations Manager, Livestream
Core
Develop merchant education systems and operational methodologies for TikTok Shop live streaming, leveraging AI to improve efficiency and drive ecosystem growth.
Role type
Product Operations Manager (Live Commerce)
Builds
Scalable education content, operational playbooks, and AI-driven workflows for live commerce.
Domain
E-commerce / Live Streaming / AI
Deliverable
product features
Required skills
Product operations, AI application, cross-functional collaboration, project management, data analysis, content creation, user research, issue troubleshooting.
Preferred skills
E-commerce experience, live commerce experience, creator ecosystem experience.
Technologies
AI tools, AI agents, workflow automation tools.
Responsibilities
Develop scalable education content and operational playbooks for live features; Provide training and support for internal teams and external merchants; Identify user needs and translate insights into product improvements; Apply AI across workflows for content creation and case analysis.
Seniority
Mid-level, hands-on IC