标准运营（体验方向）-商业生态与安全
Core
Designing and optimizing appeal standards and SOPs for China's e-commerce business lines to ensure fair, consistent, and efficient content governance and user feedback handling.
Role type
Mid-level operations specialist (appeals & standards)
Builds
Appeal rule systems, content governance standards, and customer service SOPs
Domain
E-commerce / Content Moderation
Deliverable
product features
Required skills
Complex problem decomposition, logical reasoning, e-commerce business model understanding, data analysis, cross-functional collaboration
Preferred skills
Experience in lifestyle services or e-commerce operations, strong self-drive, curiosity