Catalog Operation Specialist - Voice of Seller 商品資料營運優化專員
Core
Manage Coupang's core product catalog operations for both self-operated (Retail) and third-party seller (3P) items, including data creation, editing, removal, and team member training.
Role type
Catalog Operations Specialist (Voice of Seller)
Builds
Product catalog quality and seller experience for Coupang's e-commerce platform
Domain
E-commerce / Retail
Deliverable
product features
Required skills
Root cause analysis, Buybox optimization, system error identification, SOP adherence, seller application review
Preferred skills
Excel proficiency, data analysis interest, Zendesk experience
Technologies
Zendesk, Excel
Responsibilities
Analyze root causes of seller-reported catalog issues, optimize Buybox settings for key products, identify system errors and collaborate on fixes, independently execute tasks per SOP, review and guide seller applications
Seniority
Individual Contributor