SA Capability Specialist
Core
Transitioning store capability delivery from a central model to a Store Manager-led model across South Australia by coaching managers and embedding sustainable training practices.
Role type
Senior Capability Specialist (Training & Operations)
Builds
Store Manager-led training capability and operational standards for convenience retail sites
Domain
Retail / Convenience / QSR / Fuel
Deliverable
product features
Required skills
Training delivery, capability building, coaching, stakeholder engagement, change management, facilitation, field support, operational standards, adult learning
Preferred skills
Qualifications in Training & Assessment, Adult Learning, Coaching, experience in OTR/Reddy Express, multi-site retail networks
Technologies
Viva Energy Retail Operations Training framework
Responsibilities
Coach and develop Store Managers to own training delivery, provide practical support to field leaders during model transition, embed training tools and operational standards, identify and resolve local capability gaps, support rollout of new training programs and business change projects, provide field insights to strengthen training design.
Seniority
Senior, hands-on IC