Professional Services Manager II, Axon Air
Core
Lead the deployment of Axon drone technology for law enforcement, enterprise, and public safety agencies, serving as a trusted advisor to design and enhance UAS programs.
Role type
Senior IC Professional Services Manager (UAS/Drone)
Builds
UAS program implementations, customer adoption workflows, and operational readiness for public safety agencies
Domain
Public Safety / Law Enforcement / UAS Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Program management, technical deployment leadership, FAA Part 107 certification, UAS platform expertise, SaaS integrations, training delivery, stakeholder influence
Preferred skills
Network infrastructure knowledge, detection systems experience, law enforcement/military operations familiarity, physical work in elevated positions
Technologies
DJI, Skydio, SkyHero, Fotokite, Dedrone, DroneSense, Smartsheets
Responsibilities
Engage agency leaders to design UAS programs; conduct needs assessments and technical demonstrations; lead complex program implementations ensuring FAA compliance; provide advanced guidance on drone operations and configurations; develop and deliver training programs; mentor team members; capture customer feedback for product roadmaps
Seniority
Mid-Senior, hands-on IC with mentorship responsibilities
