SMB BPO Management Manager - TikTok Local Services
Core
Manage and optimize BPO workflows for TikTok Local Services to ensure efficient operations and support seller experience.
Role type
SMB BPO Management Manager
Builds
Local Services platform (POI, Video, LIVE, Search) for merchants and service providers
Domain
E-commerce / Local Services
Required skills
BPO workflow optimization, complex issue resolution, cross-functional collaboration, project management, performance metrics analysis, process improvement
Preferred skills
Transaction operations experience, account management, proactive problem-solving, adaptability to ambiguity, continuous improvement mindset
Sourced via tiktok · Listed on CareerPlan, which tracks 900,000+ jobs from 20+ sources.