Service Manager – Nuriootpa
Core
Oversee daily operations of a service department for agricultural machinery, ensuring efficient repairs, timely turnaround, and strong financial performance.
Role type
Service Manager
Builds
High-quality repairs and after-sales service for farmers and industry partners
Domain
Agriculture / Machinery Sales & Service
Required skills
People management, Leadership, Workflow planning, Problem-solving, Customer service, Communication, Computer systems proficiency, WHS compliance
Preferred skills
Knowledge of agricultural practices, Team mentoring, Process improvement
Responsibilities
Leading and supporting a high-performance technical service team, Managing workshop operations and labour utilisation, Managing warranty processes and invoicing, Driving continuous improvement in systems and service standards, Handling escalated customer enquiries, Ensuring WHS compliance and maintaining a safe workshop