Business Data Analyst (Automation & Business Insights) - Trust and Safety
Core
Define operational metrics, build scalable data infrastructure, and deliver insights-driven performance reporting to empower global moderation operations.
Role type
Senior IC Business Data Analyst (Automation & Business Insights)
Builds
Scalable data infrastructure, automated reporting solutions, and operational performance dashboards
Domain
Trust & Safety / Content Moderation / Data Infrastructure
Deliverable
dashboards & analysis
Required skills
Metric system design, attribution analysis, anomaly detection, SQL, data visualization (Tableau/Power BI), statistical analysis, Python (plus)
Preferred skills
Content moderation operations experience, Trust & Safety strategies, stakeholder management, project coordination
Technologies
SQL, Tableau, Power BI, Python, Excel
Responsibilities
Define and iterate on core operational metrics systems and attribution frameworks; Collaborate with Data Science and Data Warehouse teams to manage end-to-end data infrastructure; Extend data automated reporting solutions; Develop and deliver comprehensive operational performance data reports; Conduct cross-LoB business analysis to translate data into actionable recommendations; Provide timely support for urgent business requests including ad-hoc reports and strategic presentations
Seniority
Senior, hands-on IC
