Client Solutions Manager (Commerce & TikTok Shop) - Global Business Solutions
Core
Manage high-touch client service and education for brands on TikTok, providing consultative sales, campaign strategy, and optimization to achieve marketing objectives.
Role type
Senior Client Solutions Manager (Commerce & TikTok Shop)
Builds
Branding campaigns, media plans, and advertising offerings for advertisers on TikTok
Domain
Digital advertising, E-commerce, Social Media Marketing
Required skills
Campaign planning and execution, Data analysis and attribution, Client relationship management, Strategic media planning, Cross-functional collaboration, Biddable media expertise
Preferred skills
Ad verification partner experience, Brand lift measurement, FMCG/F&B industry knowledge, Storytelling and presentation skills
Technologies
TikTok Ads, GA, IAS, DV, MOAT
Responsibilities
Plan, setup, optimize, and report performance & branding campaigns; Analyze campaign data to offer data-driven business insights and optimization suggestions; Build and grow client relationships through daily interaction and quarterly strategy planning; Provide consultation, strategy, and media plans for advertisers; Investigate and work with product/engineering teams to troubleshoot client issues; Coordinate with ad ops, product, and R&D teams for campaign execution; Support sales team with pre-sale research and strategic presentations; Innovate on potential solutions and build best practices; Lead product update discussions and educate brands on new products; Oversee campaign delivery and identify up-sell opportunities.
