Customer Service Coordinator
Core
First point of contact for internal and external customer queries, supporting the Meal on Wheels team to provide excellent customer service in person and over the phone.
Role type
Customer Service Coordinator
Builds
Customer service interactions and operational support for a community meal delivery team
Domain
Social services / Community support / Logistics
Deliverable
client delivery
Required skills
High-volume phone call handling, multi-tasking, invoicing and client database management, computer proficiency, driving
Preferred skills
First Aid certification, NDIS Worker Screening Check
Responsibilities
Answering customer queries via phone and in person, assisting the kitchen team, delivering meals to customers
Seniority
Entry-level / Part-time
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