NSD Project Coordinator
Core
Lead a global Network Service Desk transformation initiative, driving project delivery, governance, and stakeholder alignment across business, technology, operations, and supplier teams.
Role type
Senior IC project manager (IT transformation)
Builds
Global Network Service Desk transformation program
Domain
IT Service Management / Technology Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project planning, governance, and delivery management; Leading complex IT transformation initiatives; Managing multiple workstreams and cross-functional teams; Knowledge of IT service management environments; Managing vendors and supplier relationships; Risk management and delivery management
Preferred skills
PMP, PRINCE2, Agile certifications
Technologies
N/A
Responsibilities
Lead the planning, execution, and delivery of the Network Service Desk transformation program; Maintain project plans, governance, milestones, reporting, and dependency tracking; Coordinate business, technology, supplier, and leadership stakeholders; Manage project risks, dependencies, escalations, and implementation readiness; Facilitate governance forums, steering committees, and executive updates
Seniority
Senior, hands-on IC
