AI智能客服产品经理-抖音电商
Core
Design and launch AI customer service products (intelligent dialogue, tools) for merchants and users on the Douyin e-commerce platform.
Role type
Product Manager (AI Customer Service)
Builds
Intelligent customer service capabilities for merchant and user-facing applications
Domain
E-commerce, Large Language Models (LLM), Generative AI
Deliverable
product features
Required skills
LLM capabilities, Prompt engineering, Agent implementation logic, Product design, Requirement management, Cross-team collaboration
Preferred skills
Experience designing service products and tools, Understanding of pre-sales and after-sales workflows
Technologies
LLMs, Agents, Prompting
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