Case Management Specialist I
Core
Intake, processing, and management of DNA testing cases, ensuring chain-of-custody compliance and accurate data entry into the Laboratory Information System.
Role type
Case Management Specialist
Builds
DNA testing reports, chain-of-custody documents, and affidavits for consumers, government agencies, and legal professionals.
Domain
Life sciences / Clinical diagnostics / Genomics
Required skills
Data entry, chain-of-custody protocols, Laboratory Information System (LIS) management, document preparation, notarization, multitasking, confidentiality management, problem-solving, Microsoft Office proficiency, manual dexterity.
Preferred skills
Record-keeping knowledge, high-volume environment adaptability, team collaboration.
Technologies
Laboratory Information System (LIS), Microsoft Office
Responsibilities
Process and verify incoming sample packages; input and audit patient/contract information; manage case assignments and track progress; prepare and send final reports and affidavits; notarize case documents; coordinate with internal departments for case resolution.
Seniority
Entry-level to Junior