IT Local Support Engineer
Core
Local IT support engineer ensuring smooth digital operations for colleagues across the Netherlands, managing infrastructure, workstations, and user support.
Role type
IT Local Support Engineer
Builds
IT infrastructure, digital workspaces, and user support services for SOCOTEC Netherlands
Domain
IT Services / Enterprise Support
Required skills
IT support, network configuration (firewalls, switches, access points), Windows Server, Windows workstations, Active Directory, hardware troubleshooting, Microsoft 365 support, asset management, SLA monitoring
Preferred skills
English language skills, travel within the Netherlands
Technologies
Windows Server, Active Directory, Microsoft 365, firewalls, switches, access points
Responsibilities
Coordinate rollout and implementation of digital workspaces; support design, management, and improvement of IT infrastructure; install and configure PCs, tablets, and smartphones; provide first-line IT support for hardware, software, accounts, and Microsoft 365; analyze and resolve hardware problems; manage hardware inventory and IT asset records; monitor SLAs and progress of incidents and user requests; travel to various locations across the Netherlands
Seniority
Mid-level, hands-on IC