Tjänstespecialist Bevakning – Securitas Sverige
Core
Develop, refine, and manage Securitas Sweden's security service offerings (patrol and response) to create customer value and enable efficient delivery.
Role type
Senior service strategy specialist (security)
Builds
Security service products and service packages
Domain
Security services industry
Deliverable
product features
Required skills
Service design, market analysis, customer insight, service lifecycle management, project management, commercial acumen, data analysis
Preferred skills
Experience with service bundling, knowledge of patrol security and response, experience in complex organizations, understanding of financial KPIs
Technologies
None stated
Responsibilities
Analyze customer needs and behaviors to gain insights, follow market trends to improve services, develop services according to strategy, ensure service quality and track performance, participate in service design and concept development, contribute to development projects, collaborate with operations to define KPIs, provide expertise in sales processes and tenders
Seniority
Mid-level specialist, hands-on IC