投诉主管（供应商质量）_DCCB
Core
Lead the quality complaint handling process for purchased materials, manage supplier corrective actions (8D), and execute risk material containment and cost claims.
Role type
Senior Supplier Quality Manager (Complaints & Claims)
Builds
Closed-loop complaint resolution and risk mitigation for supply chain materials
Domain
Manufacturing / Automotive / Industrial Hydraulics
Required skills
8D methodology, 5-Why analysis, root cause identification, team management, SAP data management, cost collection, risk containment, technical drawing interpretation
Preferred skills
Hydraulic product knowledge, ISO 9001 systems knowledge
Technologies
SAP
Responsibilities
Confirm, register, and follow up on quality issues of purchased materials; Lead and develop a team of 5 engineers; Require suppliers to submit 8D reports and verify corrective actions; Identify, segregate, and sort risk materials in-plant and at supplier sites; Collect costs across all stages and launch supplier claim processes.
Seniority
Senior, hands-on IC with team management