Program Manager - Dallas Oppportunity Center
Core
Develops labor market knowledge, creates job placement plans with employers, manages participant caseloads, and oversees program operations to ensure self-sufficiency.
Role type
Mid-level Program Manager (Workforce Development)
Builds
Job placement pipelines, training initiatives, and operational workflows for workforce development programs.
Domain
Social Services / Workforce Development
Deliverable
client delivery
Required skills
Labor market analysis, employer relationship management, caseload management, program compliance, staff supervision, data entry, process optimization, counseling, mentoring, public speaking, Microsoft Office proficiency, valid driver's license.
Preferred skills
Bilingual (English/Spanish), sales or staffing experience, community knowledge.
Responsibilities
Develops plans with employers to identify job openings and training initiatives; manages a caseload of participants providing counseling and mentoring; supervises local office team and delegates staff responsibilities; reviews participant eligibility and maintains accurate files; coordinates training activities and standard operating procedures; analyzes processes to optimize performance.