Manager, Career Center - Dallas Redbird
Core
Supervise case managers and oversee daily operations of career center projects to ensure quality service delivery and financial sustainability.
Role type
Senior IC manager (workforce development)
Builds
Career pathway documents, service plans, and project deliverables for funding customers
Domain
Workforce development / Human services
Required skills
Supervision, project management, budgeting, reporting, customer service, program development, contract management, staff development, business development, resource management
Preferred skills
Bachelor's degree in business/management/human services, 2-3 years TANF program experience, 3 years supervisory experience
Technologies
None stated
Responsibilities
Manage assigned case managers on daily operations and performance, conduct weekly meetings with staff/leadership, develop and maintain project plans and reporting documentation, collaborate on budgeting and forecasting, assist with case manager assignment for new customers, generate progress and management reports
Seniority
Manager, hands-on IC