Manager, Special Programs - Dallas Redbird
Core
Oversees operations and service delivery for special programs including National Emergency Grant, Project GROW, and Migrant Seasonal Farm Workers.
Role type
Manager, Special Programs
Builds
Workforce services and training programs for specific customer needs
Domain
Workforce development and public sector grants
Required skills
Program management, staff supervision, budget management, conflict resolution, case management, strategic planning, stakeholder liaison
Preferred skills
Graduate degree, performance-based environment experience, data analysis
Technologies
Word processing, spreadsheet, computer systems
Responsibilities
Oversee day-to-day operations of special programs, ensure staff meet performance measures, develop strategies to meet workforce goals, review and approve financial assistance requests, handle customer complaints, evaluate staff performance, maintain confidentiality of customer information
Seniority
Manager, supervisory leadership