AR Billing Coordinator
Core
Prepare and distribute invoices, apply payments, reconcile accounts receivable, and resolve billing discrepancies for hotel guests and clients.
Role type
AR Billing Coordinator
Builds
Accounts receivable records and aging reports for hotel operations
Domain
Hospitality / Hotel Accounting
Required skills
Hotel accounting, Accounts receivable reconciliation, Invoice preparation, Payment application, Aging report analysis, Collection efforts, Excel, OPERA Cloud Cashiering
Preferred skills
Hospitality accounting experience, Data analysis, Multi-deadline management
Technologies
OPERA Cloud, Excel
Responsibilities
Prepare and distribute group, corporate, travel agent, and direct bill invoices; Review billing instructions and ensure proper routing before guest departure; Apply payments and maintain customer account records; Reconcile city ledger and accounts receivable balances; Monitor aging reports and conduct collection efforts; Resolve billing discrepancies, refund requests, and chargebacks; Support month-end close and account reconciliations; Coordinate with Sales and Front Office regarding billing arrangements; Prepare recurring AR reports and analysis; Maintain billing files, review supporting documentation, verify tax treatment, investigate outstanding balances; Respond to guest and client inquiries, process account adjustments; Ensure compliance with hotel policies and accounting standards; Complete accounts receivable reconciliations and verify aging balances; Prepare supporting schedules, assist with journal entries as assigned, and provide documentation required for management review and audits.
Seniority
Mid-level, hands-on IC