Original Equipment (OE) Customer Service Representative Analyst
Core
Support demand planning, order management, and inventory control for assigned customer accounts in the automotive tire industry.
Role type
Senior IC supply chain analyst (customer service & demand planning)
Builds
Accurate demand forecasts, fulfilled customer orders, and optimized inventory levels
Domain
Automotive / Supply Chain & Logistics
Required skills
Demand planning, order management, inventory control, data analysis, supply chain reporting, stakeholder communication, problem-solving
Preferred skills
Automotive industry experience, ERP systems (SAP, APO, SCM, PSI)
Responsibilities
Collaborate with sales and operations teams for collaborative forecasting, process and manage customer orders from receipt to delivery, maintain PSI planning files and reports, analyze inventory aging to reduce excess stock, develop supply chain performance reports, coordinate transportation schedules, resolve order-related issues
Seniority
Mid-level, hands-on IC